Privacy Policy

1. Introduction

Prompster ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal data when you visit our website prompster.xyz, purchase access to our digital products, or otherwise interact with us.

This policy is written in accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR") and other applicable privacy laws.

2. Who We Are

Data Controller: Prompster

Contact Person: Leonel Ruiz

Email: leonelfr212@gmail.com

Address: Nyuh Kuning Rd, Mas, Ubud, Gianyar Regency, Bali 80571

3. What Personal Data We Collect

We may collect the following types of personal data from you:

a. Data You Provide Directly

• Name (optional)
• Email address
• Payment and billing information (processed by Stripe)
• Account credentials (if user accounts are created)
• Any content submitted through our forms, support, or feedback channels

b. Data We Collect Automatically

• IP address
• Browser type and version
• Operating system
• Usage data (e.g., time spent on pages, click paths)
• Cookies and similar tracking technologies (see Section 10)

4. Purpose and Legal Basis for Processing

We process your personal data for the following purposes and under the following legal bases:

5. How We Use Your Data

We use your data to:

• Provide access to our digital products
• Process transactions securely via Stripe
• Manage your account (if applicable)
• Respond to inquiries and support requests
• Monitor and analyze site usage and performance
• Improve the user experience and our product offerings
• Send important administrative or promotional communications (if opted in)

6. Data Sharing and Third Parties

We do not sell your personal data.

We may share your data with:

• Payment Processor: Stripe (for secure payment handling)
• Analytics Services: (e.g., Google Analytics)
• Email Delivery Services: (e.g., Resend or similar platforms)
• Hosting Providers: Our website may be hosted on third-party platforms such as Vercel or similar.

All third parties are vetted for GDPR compliance and only process your data on our behalf and according to our instructions.

We may disclose data if legally required to comply with applicable law, regulation, legal process, or governmental request.

7. International Transfers

Some of our service providers may be located outside the European Economic Area (EEA). Where personal data is transferred outside the EEA, we ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses approved by the European Commission
• Transfers to countries deemed to provide adequate protection

8. Data Retention

We retain your personal data only as long as necessary for the purposes for which it was collected, including:

• For the duration of your use of our services
• As required by applicable legal obligations (e.g., tax and accounting laws)
• Until you request deletion (see Section 9)

When no longer required, data is securely deleted or anonymized.

9. Your Rights Under the GDPR

You have the following rights under GDPR:

• Right of Access – You can request access to the personal data we hold about you.
• Right of Rectification – You can request correction of inaccurate or incomplete data.
• Right to Erasure – You can request we delete your personal data ("right to be forgotten").
• Right to Restriction – You can request we limit how we process your data.
• Right to Data Portability – You can request your data in a structured, commonly used, and machine-readable format.
• Right to Object – You can object to processing based on our legitimate interests.
• Right to Withdraw Consent – You can withdraw your consent at any time (if consent was the legal basis).

To exercise any of these rights, please contact us at: leonelfr212@gmail.com

You also have the right to lodge a complaint with a data protection authority if you believe your rights have been violated.

10. Cookies and Tracking

Our website uses cookies and similar technologies to:

• Enhance your user experience
• Analyze site traffic and performance
• Personalize content

You can configure your cookie preferences via your browser or through our cookie consent banner when available.

We may provide a separate Cookie Policy if cookie use becomes more complex.

11. Security Measures

We implement appropriate technical and organizational security measures to protect your data, including:

• TLS/SSL encryption
• Access controls and authentication
• Regular security reviews
• Use of trusted and secure third-party services (e.g., Stripe)

Despite our efforts, no system is 100% secure. You are encouraged to take reasonable steps to protect your account credentials.

12. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from minors. If we discover such data, it will be deleted immediately.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and if significant, we will notify users via email or a notification on our website.

Last updated: July 30th, 2025

14. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us: